NHAI ARBITRATION
CASE MANAGEMENT SYSTEM
National Highways Authority of India
Land Acquisition Case Management Portal
Domain
NHAI – Tamil Nadu
Scope
Land Acquisition / Online Arbitration
Scale
Tamil Nadu
Technologies Used
React 18 (SPA)
Node.js
Express
PostgreSQL
AWS (Hyperscale)
React JS Case Management Platform for Government Dispute Resolution
A centralized React-powered system that helped manage over 12,000 land acquisition petitionswith real-time tracking and statutory compliance.
12,000+ Case Digitized
Government-scale Deployment
Secure and Compliant Architecture
Challenges
The client (National Highways Authority)
faced a backlog of 12,000+ arbitration petitions related to land acquisition compensation. The existing
manual process was fragmented across stakeholders—Landowners, Collectors (Arbitrators), multiple District and Project Directors—leading to:
The National Highways Authority of India had thousands of pending land acquisition petitions. The process was mostly manual. Cases were hard
to track, documents were scattered, and deadlines were often missed. Officials across districts did not have a single system to monitor progress.
Solutions
- At Webindia, we architected and deployed a Centralized Online Arbitration Case Management System compliant with the National Highways Act, 1956.
- The solution digitizes the entire lifecycle of a dispute, from petition filing to final award disbursement.
- Webindia developed a centralized arbitration case management system using React JS and Node.js
- The platform brought all petitions, documents, deadlines, and users into one secure system. Officials could track cases in real time and act before deadlines were missed.
Core Modules
Major Highlights & Innovations
Outcome
Reduced operational Efficiency:
Response time from months to 30-45 days
Transparency:
24/7 case status visibility for petitioners
Accountability:
Real-time performance dashboards for Nodal Officers
Technology Stack
Frontend - React 18 (SPA)
Backend - Node.js & Express
Database - PostgreSQL
Cloud - AWS (Hyperscale)
Security - RBAC (Role-Based Access Control)
Transform Government Case Management
with Smart Digital Solutions
Modernize arbitration and dispute resolution processes with a secure, scalable platform
designed for government institutions. Improve transparency, streamline workflows,
and accelerate case resolution.
